Field Business Development Manager

Field Business Development Manager

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The Requirements

Join us as Field Business Development Manager in York, Leeds and Teesside

  • Harness your mortgages experience and take on a role with real autonomy in our vibrant NatWest Intermediary Solutions business 
  • This is a field based role, and you'll be travelling to cover the York, Leeds and Teesside area - a company car will be provided to you 
  • Although you'll have all the benefits of working flexibly, you'll also be part of a close knit team, and a department with a strong focus on learning and development 
  • You'll either have full CeMAP qualification, or be prepared to work towards it, and if you're working towards it we'll support you with this

What you'll do

You'll proactively develop long lasting relationships with a panel of intermediaries in the York, Leeds and Teesside area. You'll be delivering excellent customer service through meeting our customers' needs, while also ensuring key business goals are met in a manner consistent with the bank's policies, vision and values. 

In the course of your work you'll be: 

  • Driving a high quality of interactions through face to face contact with a panel of intermediaries 
  • Formulating and driving a business plan to achieve objectives drawn from the panel 
  • Handling concerns and complaints at first point of contact, ensuring you deliver positive customer outcomes at every interaction 
  • Taking a proactive approach to risk management and keeping up to date with all regulatory change

The skills you'll need

We're looking for someone with previous mortgage knowledge and experience, and experience in building strong, trusting relationships with customers. You'll either be CEMAP qualified, or have the skills and enthusiasm to work towards this qualification. 

We'll also look to you to demonstrate: 

  • Outstanding people skills, and the ability to build great relationships with a diverse range of clients, colleagues and stakeholders 
  • The ability to work independently, and good diary management skills 
  • A strong customer focused approach in your work 
  • Experience of working in a regulated environment and the enthusiasm to keep up to date with all developments

How we'll reward you

In return, we offer a competitive starting salary of between £33,023 and £46,620, and in addition we provide a 25% cash and benefit funding programme that can be tailored to suit your individual needs. In addition, we provide a wide selection of exclusive lifestyle offers, development and learning programmes, services and support designed to help you manage and balance your work/life priorities.

Visit our reward and benefits page for more information on the benefit packages we offer.

Inclusion

At RBS, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles - find out more.

As a Financial Services organisation we comply with and support the requirements set by our Regulator, the Financial Conduct Authority (FCA), which are designed to protect our customers. This role falls under Conduct Rules of the Individual Accountability Regime (IAR) and is subject to pre-employment screening. This means if your application is successful, you’ll need to satisfy some important background checks before you can start working with us. These will include a full credit check, a criminal record check, residency and right to work checks.