Associate Personal Banker - Mobile Bank - Godalming

Associate Personal Banker - Mobile Bank - Godalming

The Requirements

Join us as a Associate Personal Banker - Mobile Bank in Godalming

What you'll do

Forming relationships with our customers in various locations, you’ll help them by supporting their everyday needs. Your remit will cover account opening, to balancing and verifying money and accurate data.

In this role you’ll also:

  • Support branch service targets and ensure of the safe operation of the Mobile Bank vehicle
  • Keep up to date with key changes to products and services
  • Maintain the vehicle, complying with health and safety regulations and safeguarding passengers

The skills you'll need

You’ll need to be 21 or over to hold a valid Driving License with existing category C1 – which ideally you’ll already have – so you can drive a Mobile Branch vehicle. We’ll provide comprehensive training and reimburse you for any costs to gain appropriate licenses.

Passionate about excelling in customer service and building relationships, you’ll combine this approach with:

  • A strong attention to detail and desire to always improve standards for our customers
  • The ability to work under pressure
  • An ambitious approach to your work, with great communication skills and an enthusiasm for learning

What else you'll need to know

We’re here for our customers, whatever the time of day or night, so you’ll need to be flexible in working a rotating shift pattern.

Hours 

  • Full time hours 
  • Permanent contract 
  • Branch hours Monday - Sunday 08:00 - 20:00 
  • You’ll typically be working during the branches opening hours, including weekends, and your actual working hours will be discussed at your interview 

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready, we’ll help take your career to the next level.

How we'll reward you

You’ll start on a competitive reward package of £20,227 pa. (pro rata for hours worked), your package includes the chance to join our retirement saving plan, and to choose whatever protection, healthcare or lifestyle extras you want from RBSelect, our fully flexible reward programme.

You will have a generous holiday entitlement of 33 days. (pro rata for hours worked) – you may be required to work Bank Holidays.

Inclusion

At NatWest, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles, find out more here.

As a Financial Services organisation we comply with and support the requirements set by our Regulator, the Financial Conduct Authority (FCA), which are designed to protect our customers. This role falls under Conduct Rules of the Individual Accountability Regime (IAR) and is subject to pre-employment screening. This means if your application is successful, you’ll need to satisfy some important background checks before you can start working with us. These will include a full credit check, a criminal record check, residency and right to work checks.