Business Lending Assistant

Business Lending Assistant

The Business

We're looking for a Business Lending Assistant to join us in Brighton

  • Join and support our dedicated Relationship Manager team
  • Working in a dynamic customer facing environment, you’ll utilise your skills and experience to develop close and personalised business relationships
  • You'll support our customers’ ambitions by delivering business expertise and making things simple

What you'll do

You'll be responsible for providing support to Relationship Managers in a role that spans across telephony, customer service, new deals and lending support.

This will involve:

  • Working closely with Relationship Managers to fully implement new deals in line with Business Banking “One Best Way” in order to complete loan drawdowns in line with customers’ request
  • Delivering excellent customer service through effective implementation of the bank's credit and service processes, placing the customer at the heart of everything we do
  • Providing support to Relationship Managers across the UK for both RBS and NatWest

The skills you'll need

As a Business Lending Assistant, you'll have an understanding of a range of products, and the ability to identify suitable solutions based on individual customer needs. While knowledge of credit and account opening processes – including Know Your Customer and Know Your Business – aren’t necessary, they may be an advantage.

You'll also demonstrate:

  • Strong interpersonal skills as you'll build networks both internally and externally in order to achieve growth and win new business in a competitive market
  • The ability to plan, organise and manage your time effectively under pressure
  • Integrity, and you'll share our focus on delivering fair outcomes for our customers

How we'll reward you

In return, we offer a competitive salary and you'll also join our retirement savings plan. You can also choose from a selection of protection, healthcare or lifestyle extras from RBSelect, our fully flexible reward programme.

Visit our reward and benefits page for more information on the benefit packages we offer.

Inclusion

At NatWest, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles - find out more.

As a Financial Services organisation we comply with and support the requirements set by our Regulator, the Financial Conduct Authority (FCA), which are designed to protect our customers. This role falls under Conduct Rules of the Individual Accountability Regime (IAR) and is subject to pre-employment screening. This means if your application is successful, you’ll need to satisfy some important background checks before you can start working with us. These will include a full credit check, a criminal record check, residency and right to work checks.