Field Business Development Manager

Field Business Development Manager

The Requirements

Join us as a Field Business Development Manager in the South West around Bristol, Cheltenham and Gloucester

  • Harness your mortgages experience and take on a role with real autonomy in our vibrant NatWest Intermediary Solutions business
  • You'll be travelling across the South West in this field based role, and a company car will be provided to you
  • Although you'll have all the benefits of working flexibly, you'll also be part of a close knit team, and a department with a strong focus on learning and development
  • You'll either have a full CeMAP qualification or be prepared to work towards it, and if you're already working towards it we'll support you with this
  • You'll also need to have recent mortgages intermediary experience

What you'll do

You'll proactively develop long lasting relationships with a panel of intermediaries in the South West. You'll be delivering excellent customer service through meeting our customers' needs, while also ensuring key business goals are met in a manner consistent with the bank's policies, vision and values.

In the course of your work, you'll be:

  • Driving a high quality of interactions through face to face contact with a panel of intermediaries
  • Formulating and driving a business plan to achieve objectives drawn from the panel
  • Handling concerns and complaints at first point of contact, ensuring you deliver positive customer outcomes at every interaction
  • Taking a proactive approach to risk management and keeping up to date with all regulatory changes

The skills you'll need

We're looking for someone with previous mortgage knowledge and mortgages intermediary experience, and experience in building strong, trusting relationships with customers. You'll either be CeMAP qualified, or have the skills and enthusiasm to work towards this qualification.

We'll also look to you to demonstrate:

  • Outstanding people skills, and the ability to build great relationships with a diverse range of clients, colleagues and stakeholders
  • The ability to work independently, and good diary management skills
  • A strong customer focused approach in your work
  • Experience of working in a regulated environment and the enthusiasm to keep up to date with all developments

How we'll reward you

You’ll start on a competitive salary from £37,528 to £52,980 depending on experience, and you’ll also join our retirement saving plan. You can also choose from a selection of protection, healthcare or lifestyle extras from RBSelect, our fully flexible reward programme.

Visit our reward and benefits page for more information on the benefit packages we offer.

Inclusion

At RBS, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles - find out more.