Field Business Development Manager

Field Business Development Manager

The Requirements

Join us as a Field Business Development Manager in the East London, Romford and Southend area

  • Harness your mortgages experience and take on a role with real autonomy in our vibrant NatWest Intermediary Solutions business
  • You'll be travelling to cover the East London, Romford and Southend area in this field based role, and a company car will be provided to you
  • Although you'll have all the benefits of working flexibly, you'll also be part of a close knit team, and a department with a strong focus on learning and development
  • You'll either have a full CeMAP qualification or be prepared to work towards it, and if you're already working towards it we'll support you with this

What you'll do

As a Field Business Development Manager, you'll proactively develop long lasting relationships with a panel of intermediaries in the East London, Romford and Southend area. You'll be delivering excellent customer service through meeting our customers' needs, while also making sure key business goals are met in a manner consistent with the bank's policies, vision and values.

In the course of your work, you'll be:

  • Driving a high quality of interactions through face-to-face contact with a panel of intermediaries
  • Formulating and driving a business plan to achieve objectives drawn from the panel
  • Handling concerns and complaints at first point of contact, making sure you deliver positive customer outcomes at every interaction
  • Taking a proactive approach to risk management and keeping up to date with all regulatory changes

The skills you'll need

We're looking for someone with previous mortgage knowledge and mortgages intermediary experience, and experience in building strong, trusting relationships with customers. You'll either be CeMAP qualified, or have the skills and enthusiasm to work towards this qualification.

We'll also look to you to demonstrate:

  • Outstanding people skills, and the ability to build great relationships with a diverse range of clients, colleagues and stakeholders
  • The ability to work independently, and good diary management skills
  • A strong customer focused approach in your work
  • Experience of working in a regulated environment and the enthusiasm to keep up-to-date with all developments

How we'll reward you

You’ll start on a competitive salary from £40,333 to £56,940 depending on experience, and you’ll also join our retirement saving plan. You can also choose from a selection of protection, healthcare or lifestyle extras from RBSelect, our fully flexible reward programme.

Visit our reward and benefits page for more information on the benefit packages we offer.


At NatWest, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles - find out more.