Production Management Specialist

Production Management Specialist

Join us as a Production Management Specialist

  • Joining our Commercial & Private Banking (CPB) Technology Production Services team, you'll support our key applications and make sure that new applications are onboarded safely with minimal disruption to our CPB customers and business
  • You’ll enjoy working with others to solve challenges, and be willing to share ideas in a collaborative team-working environment
  • You’ll get satisfaction from seeing the direct positive customer impacts from your incident-resolution skills, and benefit from a supportive and friendly team
  • This is a great opportunity to develop in-demand cutting-edge skills, supporting on-premise applications using microservices and robotic technology (RPA), as well as cloud-hosted applications

What you'll do

We'll look to you to identify solutions to swiftly recover service when incidents occur, and find effective mitigating and root-cause fixes. You'll also find opportunities to improve monitoring and alerting solutions, as well as identifying operational risks early and escalating them promptly.

You'll also be:

  • Working with project teams to review their deliveries, making sure they’re fit for production, and providing advice and consultancy.
  • Planning and implementing effective changes quickly and safely
  • Building strong and trusted business stakeholder relationships

The skills you'll need

We're looking for someone with knowledge and experience of handling incidents, problems, changes, and the drive to expand your existing technical skillset. Along with experience of supporting or developing applications running on RHEL or cloud platforms, you'll have strong communication skills and a willingness to acquire new skills.

As well as this, you'll have at least one of the following:

  • Knowledge of Oracle, microservices, Spring Web Services, MQ, WebSphere and UI technologies
  • Experience of using monitoring tools, such as Splunk or AppDynamics
  • An ITIL Foundation Service Management qualification
  • An Agile qualification

How we'll reward you

In return, we offer a competitive salary and you'll also join our retirement savings plan. You can also choose from a selection of protection, healthcare or lifestyle extras from RBSelect, our fully flexible reward programme.

Visit our reward and benefits page for more information on the benefit packages we offer.

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.