Investment Suitability Specialist

Investment Suitability Specialist

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The Business

Join us as an Investment Suitability Specialist in Bristol

  • If you are qualified to QCF level 4, this newly created role is a chance to provide important support to legacy customers of investment and advice products
  • You'll assess whether customers are suitable for further investment support – sometimes after changes in their circumstances – and decide whether to refer them to internal teams or our external partners
  • You'll enjoy direct contact with customers, providing them with important support

What you'll do

You'll undertake suitability assessments of historic investment and advice customers using responses to review documentation for their portfolios. In doing so you'll be identifying material changes in their circumstances, and following up with clients to determine whether any changes to the portfolio might be needed. You'll also be:

  • Advising in relation only to the portfolio and any changes, with any wider advice referred to a Wealth Manager or appropriate 3rd party
  • Liaising directly with clients to determine if their portfolio is still suitable
  • Making sure we comply with our regulatory obligations

The skills you'll need

You'll need to be qualified to QCF level 4 in order to apply for this role, and are likely to have experience dealing with clients on investment suitability. We'll also be looking for:

  • A strong level of technical knowledge relating to suitability
  • Broad general knowledge of the financial services environment and products
  • The analytical and reasoning skills to identify where clients' responses may need further investigation/analysis
  • Strong communication skills both by telephone and in writing

How we'll reward you

In return, we offer a competitive salary plus 25% cash and benefit funding programme that can be tailored to suit your individual needs. In addition, we provide a wide selection of exclusive lifestyle offers, development and learning programmes, services and support designed to help you manage and balance your work/life priorities.

Visit our reward and benefits page for more information on the benefit packages we offer.


At NatWest, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles - find out more.

As a Financial Services organisation we comply with and support the requirements set by our Regulator, the Financial Conduct Authority (FCA), which are designed to protect our customers. This role falls under Conduct Rules of the Individual Accountability Regime (IAR) and is subject to pre-employment screening. This means if your application is successful, you’ll need to satisfy some important background checks before you can start working with us. These will include a full credit check, a criminal record check, residency and right to work checks.