Our Businesses

About Us

NatWest has been part of RBS since 2000. This is a dynamic and exciting business, providing a full range of banking services through 1,600 branches to 12 million personal, private, business, commercial and corporate customers.

We are focused on the best customer service with an emphasis on treating our customers fairly and helping them to manage their finances and make the most of their money.

Visit our customer site for more information on all the services we offer.

Personal Banking

We provide products and services to more than 12 million people. Personal customers can manage their accounts and finances through online or via our telephone banking service.

Premier Banking

Our Premier Banking business offers affluent customers a personal service, giving each customer a dedicated relationship manager to look after their financial needs.

Financial Planning

This business provides our customers with a comprehensive range of regulated products to meet their financial planning requirements.

International Personal Banking

We offer banking and financial services to personal customers who live and work abroad.

Customer Support and Control Functions

All of our customer-facing businesses are supported by a number of central support and control functions which often carry the larger RBS brand:

  • Risk
  • Services, which include technology, payments, transformation and operations roles
  • Conduct & Regulatory Affairs
  • Internal Audit
  • Legal
  • Corporate Governance and Secretariat
  • Group Customer Relations
  • Finance
  • Human Resources
  • Communications & Marketing
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